Privacy Policy

Section 01 Introduction

Valle del Sol ("Valle del Sol," "we," "us," or "our") is committed to protecting the privacy of everyone who visits our website and submits information through our landing pages and contact forms.

This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and your rights regarding that information. By submitting your information on any Valle del Sol form or landing page, you acknowledge and agree to the terms of this Privacy Policy.

Section 02 Information We Collect

When you submit a form on our landing pages or website, we may collect the following personal information:

Full name
Email address
Phone number

We may also automatically collect the following technical data when you visit our pages:

IP address and approximate geographic location
Pages visited, time on page, and referral source
Cookie and tracking data (see Section 6)

Section 03 How We Use Your Information

We use the information you provide for the following purposes:

To respond to your inquiry and schedule your private site tour
To send you information about Valle del Sol properties, availability, and pricing
To follow up via phone, email, or SMS regarding your ownership inquiry
To manage and maintain your contact record in our internal systems
To send marketing communications, property updates, and event invitations
To improve the performance of our website and marketing campaigns
To comply with applicable legal obligations

Section 04 How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

Service providers: Technology and software providers who help us operate our website, send emails, deliver SMS messages, and manage our marketing — all under confidentiality and data processing agreements
Sales team members: Our internal sales and concierge team who handle your inquiry directly
Legal compliance: If required by applicable law, court order, or government authority
Business transfer: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity

Section 05 SMS and Email Communications

SMS Communications

By providing your phone number and submitting our form, you expressly consent to receive SMS text messages from Valle del Sol regarding your inquiry, tour scheduling, property updates, and follow-up communications.

Message frequency will vary based on your inquiry and our follow-up schedule
Message and data rates may apply depending on your mobile carrier

Email Communications

By submitting your information, you consent to receive emails from Valle del Sol including inquiry responses, property information, tour confirmations, and marketing updates.

You may unsubscribe from marketing emails at any time using the unsubscribe link in any email
Transactional emails such as tour confirmations may still be sent after unsubscribing from marketing

Section 06 Cookies and Tracking Technologies

Our landing pages may use cookies, pixels, and similar tracking technologies for the following purposes:

Analytics: To understand how visitors interact with our pages
Advertising: To deliver and measure retargeting campaigns on platforms such as Facebook, Instagram, and Google
Form tracking: To attribute form submissions to specific campaigns or traffic sources

You may control cookie settings through your browser preferences. Disabling cookies may affect the functionality of certain page features. We honor applicable opt-out signals where required by law.

Section 07 Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Policy, maintain our business relationship with you, and comply with legal obligations. If you have not engaged with us for an extended period and request deletion of your data, we will honor that request subject to any applicable legal retention requirements.

Section 08 Your Privacy Rights

Depending on your country or state of residence, you may have the following rights regarding your personal information:

Right to access: Request a copy of the personal data we hold about you
Right to correction: Request correction of inaccurate or incomplete data
Right to deletion: Request that we delete your personal data, subject to legal obligations
Right to opt out: Opt out of SMS, email marketing, or data processing for marketing purposes
Right to data portability: Request your data in a portable format

Section 09 Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will delete it promptly.

Section 1o

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will update the "Last Updated" date at the top of this page. Continued use of our website or submission of your information after any update constitutes acceptance of the revised Policy.